Policy last updated: February 2025
1. Purpose and Scope
1.1. We respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how brisbanedevelopment.com.au (“we,” “us,” “our”) collects, stores, uses, discloses, and safeguards your personal data in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1.2. This Privacy Policy does not create any contractual rights but provides transparency regarding how we handle personal information.
2. Who Does This Policy Apply To?
2.1. This Privacy Policy applies to Brisbane Development Pty Ltd (ACN 607 958 609) and its associated platforms, websites, applications, and employees (referred to collectively as “we,” “us,” or “our”).
2.2. It does not apply to third parties we do not own or control, including advertisers, commercial partners, and service providers that interact with our platform. These third parties operate under their own privacy policies, which you should review before sharing your personal information.
3. What is Personal Information?
3.1. “Personal information” refers to any data or opinion that identifies an individual, whether recorded in material form or not. This includes both direct and indirect identifiers.
4. Why We Collect Personal Information
4.1. We collect personal information to:
- Provide, manage, and enhance our services and content;
- Improve user experience and personalise interactions with the platform;
- Notify you about updates, promotions, and relevant developments;
- Conduct research, analytics, and reporting;
- Facilitate commercial partnerships and marketing campaigns.
4.2. If we do not collect your personal information, we may be unable to provide certain services or respond to your inquiries effectively.
5. What Personal Information Do We Collect?
The types of personal information we collect include:
(a) Name and contact details (e.g., email, phone number, postal address);
(b) Date of birth or age bracket;
(c) Occupation or industry details;
(d) Internet and browsing data (e.g., IP address, device type, website interactions);
(e) Billing and financial details (if applicable);
(f) Social media identifiers and publicly shared content;
(g) Information collected via cookies and tracking technologies;
(h) Details about inquiries, purchases, and service interactions;
(i) Any additional personal information you provide directly through our platform, customer surveys, or representatives.
6. How We Collect Personal Information
6.1. Direct Collection – We collect personal information when you:
- Contact us via phone, email, or online forms;
- Subscribe to newsletters, alerts, or marketing campaigns;
- Engage with our social media channels or digital services;
- Provide feedback or participate in surveys.
6.2. Third-Party Collection – We may obtain personal information from:
- Partners and advertisers;
- Industry affiliates and referral sources;
- Publicly available data sources;
- Analytics tools that track user engagement.
6.3. Cookies & Tracking Technologies – We use cookies, web beacons, and tracking tools to enhance website functionality, measure engagement, and serve relevant advertisements. Users can modify browser settings to disable cookies, though this may affect website performance.
6.4. Google Analytics – We use Google Analytics to understand user behaviour and preferences. You can opt out of Google’s tracking features using the Google Analytics Opt-out Browser Add-on.
6.5. Unsolicited Information – If we receive personal information we did not request, we will assess whether it is relevant and necessary. If not, we will delete or de-identify it.
6.6. Anonymity and Pseudonyms – Where feasible, you may interact with us anonymously or under a pseudonym. However, some services require accurate identification.
7. How We Store and Protect Your Personal Information
7.1. We take reasonable security measures to protect your data from loss, unauthorised access, or misuse. These measures include:
(a) Access restrictions and authentication protocols;
(b) Firewalls and encrypted databases;
(c) Regular security assessments and software updates;
(d) Employee training on data protection.
7.2. We will take steps to de-identify or securely dispose of personal information when it is no longer needed.
7.3. Despite our security measures, online data transmissions carry inherent risks. Users should take their own precautions when submitting personal data online.
8. How We Use and Disclose Your Personal Information
8.1. We use personal information to:
- Deliver and improve our services;
- Develop new features and offerings;
- Personalise content and marketing communications;
- Monitor and analyse website activity;
- Process payments and manage accounts (if applicable);
- Prevent fraud, security threats, and unlawful activities;
- Comply with legal obligations.
8.2. We may share personal information with:
- Other entities within our business group;
- Third-party service providers (e.g., hosting, marketing, analytics providers);
- Business partners and advertisers for promotional activities (with your consent);
- Regulatory authorities where required by law.
8.3. Marketing Communications – By using our platform, you consent to receiving promotional materials. You can opt out anytime via the unsubscribe link in our emails or by contacting us directly.
9. Third-Party Websites and External Links
9.1. Our website may contain links to external sites not governed by this Privacy Policy. We are not responsible for the privacy practices of third-party websites and recommend reviewing their policies before providing personal information.
10. Age Restrictions
10.1. Our platform is not intended for individuals under 16 years of age. If you are under 16, parental or guardian consent is required to access our services.
10.2. If we become aware that we have collected personal information from a minor without consent, we will take steps to delete the data.
11. Business Transfers and Change of Ownership
11.1. If ownership of brisbanedevelopment.com.au changes, user data may be transferred as part of the transaction. Any such transfer will comply with this Privacy Policy.
12. Accessing and Updating Your Personal Information
12.1. You may request access to your personal information or request corrections by contacting us using the details in Section 14.
12.2. We may need to verify your identity before fulfilling such requests.
12.3. In certain circumstances, we may decline requests if permitted by law, in which case we will provide an explanation.
13. Complaints and Concerns
13.1. If you believe we have mishandled your personal information, you can submit a complaint to our Privacy Officer (see Section 14).
13.2. We will acknowledge and investigate your complaint within a reasonable timeframe.
13.3. If you are unsatisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
14. Contacting Us
For privacy-related inquiries, please contact us.
15. Updates to This Privacy Policy
15.1. We may update this Privacy Policy from time to time. Any changes will be posted on our website, and continued use of our services after such updates constitutes acceptance of the revised policy.
